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Home > Customer Testimonials & Reviews

Customer Ratings & Reviews for Crosby & Henry Inc.

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37 Reviews | Leave a Review
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Crosby & Henry Inc.

I love that my insurance is better and cheaper than what I had previously and my agent was the best and very helpful.



Hunter H, Personal Lines Customer

Worked hard to get the policy on short notice - thanks! 
Michael M, Personal Lines Customer
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Crosby & Henry Inc.
C&H agency, and Tessa and her team specifically, have been outstanding in their research and advice regarding our household insurance needs.  
Randy R, Personal Lines Customer

Tessa at Crosby & Henry has always answered every question in a fast manner. She has always helped super fast with any changes that I have ever needed. 
Alex M, Personal Lines Customer
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Crosby & Henry Inc.
Tessa was not only kind and patient but also incredibly informative, timely and accessible. We were amazed at how smooth and painless the process was. We intend to continue to work with Crosby & Henry for years to come.  
Casey B, Personal Lines Customer

You went over the coverage of the insurance very thoroughly and we're genuinely interested in us as clients 
Mary D, Personal Lines Customer
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Crosby & Henry Inc.
Prompt return of phone calls and attention to detail. Provide good ideas without prompting.  
Carla G, Personal Lines Customer

Always there when I need you (fortunately not often). Fast response to questions/issues I've had over the many years that I've been with you. 
Ronald B, Personal Lines Customer
Tessa is knowledgeable, efficient, and very friendly!  
Jeff A, Personal Lines Customer
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Crosby & Henry Inc.

I cannot say enough good things about Crosby & Henry ad my super awesome agent Tessa Misner. I have and will recommend Crosby & Henry to my friends and family.



Leanne L, Personal Lines Customer

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Crosby & Henry Inc.
Tessa is proactive  
Thomas K, Personal Lines Customer

Always professional and prompt. Everyone genuinely concerned about any issues we may have and offer appropriate products. They stay up on the latest in insurance trends and educate us as needed.  
Terri M
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Crosby & Henry Inc.
Wonderful service! 
Dan J, Personal Lines Customer and Owner of Jensen Jewelers

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Crosby & Henry Inc.

Tessa was very helpful. She helped us pick the correct policies and explained everything in great detail. She communicates quickly and is always willing to help. The attention to detail and and customer service is greatly appreciated.



Andrew J, Personal Lines Customer

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Crosby & Henry Inc.
Tessa has been helpful every step of the way! I appreciate the personal touch she gives with every interaction. She doesn’t just seem like an agent “behind an email.” She made me feel like a priority.  
Stephanie J, Personal Lines Customer

Tessa listened to my needs and provided excellent service. Answered all my questions. I am very pleased with the level of service Tessa has provided for me.  
Channa J-L, Personal Lines Customer
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Crosby & Henry Inc.
Love the follow up and efficiency of Tessa, taking care of us as customers
Phillip H, Personal Lines Customer

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Crosby & Henry Inc.
They are honest with their recommendations and don't try to sell" you on something you don't need 
Eric J, Personal Lines Customer

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Crosby & Henry Inc.

Good response to requests for keeping up on insurance needs - new types - cybersecurity, etc. And good information as to what is covered or not.



Sheila B

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Crosby & Henry Inc.
Tessa continues to provide amazing and thorough service! You have a gem in Personal Lines with Tessa!!! 
Paul H, Personal Lines Customer

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Crosby & Henry Inc.
Always very helpful no matter what the question is.  
Thomas G, Personal Lines Customer

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Crosby & Henry Inc.
So easy to work with - clear, efficient and timely communication. Worked to tailor coverage to our needs best 
Dean S, Personal Lines Customer

Tessa Misner has always been quick to respond to my questions/policy change requests. 
Ralph H, Personal Lines Customer

Tessa did a great job answering all of our questions when we shopped for homeowners insurance.



Seth H, Personal Lines Customer
Excellent customer service. 
Patricia G, Personal Lines Customer
Always prompt and pleasant service. 
Lori W, Personal Lines Customer

Hassle free service



Subramanian G, Personal Lines Customer
I really enjoy Crosby & Henry insurance, you explain everything we needed to know and I would recommend more friends of ours to your insurance. 
Manuel A, Personal Lines Customer

I enjoy getting help quickly and getting everything done by the phone. I also like the people I work with.



Tim C, Personal Lines Customer

Great communication and readily available:)



Matthew B, Personal Lines Customer

I am treated so well by Tessa. She always takes care of all of my insurance needs and makes me feel welcome and stress free.



Sam C, Personal Lines Customer

I really enjoy the quick response time to my questions and they are always friendly and ready to assist.



Beau B, Personal Lines Customer
The follow up was great and working with a "brand new company" I was treated extremely well. 
Art H., Personal Lines Customer
I prefer to work with people I know and trust. Tessa is a friend, so I am comfortable asking questions when I have them, and I trust her to take good care of us.  
Jessica A., Personal Lines Customer
You provide great communication and personalized care. I appreciate it!
Lisa A., Personal Lines Customer

Great prices and coverage for insurance. Also great customer service! my representative Tessa is awesome and super nice!


Kylie M., Personal Lines Customer
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Crosby & Henry Inc.

Josh is very knowledgeable and helpful! He is very reliable and is always available when you need him! He is a great tool to have in your bag!


Gabe S, Owner of Exterior Refresh

Crosby & Henry Inc.
Crosby & Henry Inc. received a rating of 5.0 out of 5 based on 16 reviews on IWantInsurance.com.
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Contact us 590 Cascade West Parkway SE,
Grand Rapids, MI 49546

Phone: (616)942-5480
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